FAQ
  • A triggered email is a single automated message or an entire series of emails that are sent to a subscriber after they perform a specific action (a trigger). For example, leaving an item in a cart, signing up for a newsletter, or registering on a website. Essentially, you set up a scenario once, and it works for you 24/7.

  • Transactional emails are for service-related information (a receipt, a password reset, an order status). Triggered emails are for marketing purposes and motivation (to tell someone about a product or offer a discount). The first answers the question "what happened?" while the second pushes toward the question "what's next?".

  • No, we've made the process as simple as possible. You can choose one of our ready-made automation templates for the most popular scenarios (a welcome email series, birthday greetings) and adapt it to your needs using our email builder.

  • No, and this is our big advantage. The triggered email feature is included in all of our plans, even the "Free Forever" plan. You can send both simple and automated campaigns within a single plan at no extra cost.

  • Our clients most often set up automated email sequences that bring maximum results:

    • Welcome Series: Introduces your company and products to a new subscriber and guides them toward their first purchase.
    • Post-Purchase Automation: Allows you to instantly deliver a digital product (course access, a guide) right after payment and then build an entire funnel: send useful content three days later, and a week later, ask for a review.
    • Birthday Greetings: Automatically sends a subscriber a special message and a personal gift (a discount, a promo code), increasing their loyalty.
  • Yes, of course. Personalization is the key to the success of triggered emails. You can automatically insert any data about the subscriber into the email: name, city, purchased items, date of last activity, and much more, making each message as personal and relevant as possible.